Terms & Conditions

1. Agreement to Terms

Welcome to OneGhanaMarket. These Terms and Conditions ("Terms") govern your access to and use of our website and services. By accessing or using our platform, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access our services.

2. Eligibility

To use our services, you must:

• Be at least 18 years of age, or
• Be at least 13 years of age and use our services under the supervision of a parent or legal guardian
• Have the legal capacity to enter into a binding contract
• Not be barred from using our services under the laws of Ghana

3. Account Registration

You may browse our site without an account, but certain features require registration. When you create an account, you agree to:

• Provide accurate, current, and complete information
• Maintain the security of your password
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized access

We reserve the right to suspend or terminate accounts that violate these Terms.

4. Products and Services

OneGhanaMarket is a marketplace that connects customers with third-party suppliers across Ghana. We do not keep inventory ourselves; instead, we facilitate orders and coordinate delivery.

• Product Descriptions: We strive for accuracy, but do not warrant that descriptions, images, or pricing are error-free.
• Availability: All orders are subject to product availability. We will notify you if an item is unavailable after purchase.
• Price Changes: Prices may change without notice. The price shown at checkout is the final price.

5. Orders and Payment

By placing an order, you agree to pay the total amount shown at checkout, including:

• Product prices
• Delivery fees (unless otherwise stated)
• Any applicable taxes

We accept the following payment methods:

• Cash on Delivery (COD)
• Mobile Money
• Bank Transfer
• Debit/Credit Card (where available)

We reserve the right to cancel any order for any reason, including suspected fraud, pricing errors, or unavailability.

6. Delivery

Delivery times are estimates and may vary based on location and supplier availability. We are not liable for delays caused by:

• Weather conditions or natural disasters
• Transportation disruptions
• Incorrect delivery information provided by the customer
• Other events beyond our reasonable control

Risk of loss passes to you upon delivery. Please inspect your order upon receipt and contact us immediately if there are any issues.

7. Returns and Refunds

Returns and refunds are governed by our Returns & Refund Policy. Please review that policy carefully to understand your rights and our procedures.

8. Intellectual Property

All content on this website — including text, graphics, logos, images, and software — is the property of OneGhanaMarket or its content suppliers and is protected by Ghanaian and international copyright laws.

You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.

9. User Conduct

You agree not to:

• Use our services for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the site's operation
• Post false, misleading, or defamatory content
• Impersonate any person or entity
• Collect user information without consent

10. Limitation of Liability

To the maximum extent permitted by law, OneGhanaMarket shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, or goodwill.

Our total liability to you for any claim arising from your use of our services shall not exceed the amount you paid for the specific transaction giving rise to the claim.

11. Indemnification

You agree to indemnify, defend, and hold harmless OneGhanaMarket, its affiliates, officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:

• Your violation of these Terms
• Your violation of any third-party rights
• Your misuse of our services

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of Ghana. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Ghana.

13. Changes to Terms

We may update these Terms from time to time. The updated version will be posted on this page with a new "Last updated" date. Your continued use of our services after changes constitutes acceptance of the new Terms.

14. Termination

We may terminate or suspend your account and access to our services immediately, without prior notice or liability, for any reason, including without limitation if you breach these Terms.

15. Contact Information

If you have any questions about these Terms and Conditions, please contact us: